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Refund Policy

WHAT IS HAIMSA IT's REFUND POLICY?

Customers may be entitled to a refund under the following circumstances:
    • Termination of service
    • Service credits issued
    • Goodwill gestures
    • Adjustments to invoices
In the instance where a customer has paid in advance for their hosting service for more than one month:

    • Should the customer terminate the service before the full invoice period is complete,        HAIMSA IT will refund the customer for the unused period, less the 30 day termination        notice period.
Refunds are issued in one of three ways and subject to the customer’s payment method and payment interval:

    • the hosting period (date of next invoice) will be extended, or
    • a credit note is issued on the next invoice generated, or
    • the customer account is credited via EFT (only applies to terminations)
The refund method applied remains at HAIMSA IT’s sole discretion.

HiT .Net Specialists
Address

BiZnet House
1 Wimbledon Street
Lenasia South
1829

Contacts

Email: support@haimsait.co.za
Email: sales@haimsait.co.za
Phone: +27 11 211 4513                  
Fax: 086 432 9555